PAYMENT
WE ACCEPT MASTERCARD, VISA, APPLE PAY, AND GOOGLE PAY. ALL PAYMENTS ARE PROVIDED VIA PORTMONE.
ON MASHAT-MODE.COM EVERY PURCHASE IS PROCESSED WITH MAXIMUM SECURITY THANKS TO THE IMPLEMENTATION OF THE MOST ADVANCED ENSCRYPTION SERVICES (SSL).
RETURNS
IF YOU ARE NOT FULLY SATISFIED WITH YOUR ORDER, YOU CAN RETURN IT WITHIN 14 CALENDAR DAYS OF DELIVERY BY WRITING US A LETTER AT: SALUT@MASHAT-MODE.COM. IN THIS LETTER, PLEASE, SPECIFY: RETURN CAUSES AND PROVIDE PRODUCT PHOTOS, IF IT IS DAMAGED OR DEFECTIVE.
PLEASE NOTE THAT SUCH PRODUCT CATEGORIES ARE NOT REFUNDABLE, NO MATTER WHAT THE PRODUCT NAME ITSELF IS ONLINE:
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TIGHTS, SOCKS, STOCKINGS.
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HEADGEARS / HATS.
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LEOTARDS / SWIMWEAR.
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LINGERIE: UNDERWEAR, BRIEFS, THONG, BODYSUITS.
WE WILL PAY YOU BACK THE FULL SUM OF THE PRODUCT REDUCED BY ASSOCIATED COSTS (COST OF DELIVERY ETC.) ONCE WE HAVE ENSURED THAT THE PRODUCT'S APPEARANCE, PROPERTIES AND FACTORY LABELS HAVE BEEN PRESERVED.
THE DELIVERY COSTS PAID DURING PLACEMENT THE ORDER ARE NON-REFUNDABLE IN CASE OF RETURN OF THE PRODUCT.
THE GOODS RETURN IS MADE AT THE BUYER’S EXPENSE. THIS MEANS THAT THE BUYER SHOULD PAY FOR THE DELIVERY WHEN SENDING THE GOODS BACK TO US. WE WILL DEDUCT THE SHIPPING COST FROM THE REFUND AMOUN IN CAUSE THE DELIVERY COST IS NOT PAID.
WHEN RETURNING ORDERS THAT HAVE BEEN SHIPPED OUTSIDE OF UKRAINE, IN ADDITION TO THE SHIPPING COST, WE WILL ADD THE AMOUNT OF ALL CUSTOMS DUTIES AND CHARGES, INCLUDING IMPORT VAT AND BROKERAGE SERVICES, WHICH ARE PAID BY US IN THE SELLER'S COUNTRY. THESE COSTS ARE DEDUCTED FROM THE REFUND AMOUNT FOR THE PURCHASED GOODS.
PLEASE NOTE, IN CASE OF REFUSAL TO RECEIVE THE ORDERED GOODS, INCLUDING DUE TO THE FAILURE TO PAY DUTIES IN THE BUYER'S COUNTRY, WE WILL ALSO DEDUCT SHIPPING AND ALL OTHER INCIDENTAL TWO WAY COSTS, AS STATED ABOVE FROM THE REFUND FOR THE PURCHASED GOODS.
YOU WILL RECEIVE A REFUND WITHIN 30 DAYS OF RETURNING THE GOODS TO OUR WAREHOUSE.
THE REFUND SHALL BE MADE BY REFUND OF THE VALUE OF THE PAID GOODS TO THE BANK CARD BY WHICH THE PAYMENT WAS MADE, BY BANK TRANSFER OR BY WESTERN UNION, AS WILL BE AGREED VIA E-MAIL.
FOR FURTHER INFORMATION, PLEASE CHECK OUR TERMS AND CONDITIONS.